| And so, I came back to my first love and with
a renewed heart I started “Yamato Restaurant” in Agoura Hills.In
order to maintain a strong position within the Japanese restaurant
market, I introduced “Kura Sushi” in 2004, which utilized the latest
technology in sushi, with automated revolving sushi, which has a
computerized freshness control system, with sushi making robots,
dishwashing robots, etc. Not only is Yamato a leader in the fine-dining
restaurant but also hopes to become a leader in the fast casual
dining segment as well. “Kura Huntington Beach” is opening in Spring
2007 and 3 other potential locations are being discussed.
A sign of our success, are the restaurants we are opening. In 2006,
we opened “Yamato Laguna Hills” with an overwhelming success. Excited
about our future, we are constructing 5 new locations. Investors
are calling me, asking me to ways to be part of Yamato’s success.
Therefore, in 2006 we have opened our company’s doors to allow investors
to be part of our restaurant by becoming FRANCHISEE. This is truly
a dream come true.
My Motto: “Customer satisfaction, Customer satisfaction, Customer
satisfaction”
1. Satisfy the customer by treating them like family.
2. Satisfy the customer by providing quality Japanese food
3. Satisfy the customer by giving them good and healthy food.
4. Satisfy the customer by delivering prompt and professional service
5. Satisfy the customer by offering choices in our vast menu selection
6. Satisfy the customer by handing reasonable prices
7. Satisfy the customer by having a clean restaurant
Key of Yamato Success.
I can attribute many key reasons to Yamato’s success
but the most important of all is my employees. I have been extremely
blessed for having a solid, effective management infrastructure
and many times I have had guests from other restaurants coming to
my office to learn not only our management infrastructure and training
programs but also our operating system. Restaurant is a people business
and in order to satisfy my customers I have to have a solid team.
Another reason is the personal touch we bring to each location.
The ambiance and décor bring the customers to a very romantic retro
Japanese era, a period where the Yamato spirit was alive and well.
Customers experience Japan and the spirit of Yamato, through our
employees, food, service, and ambience. |